Frequently Asked Questions

Everything you need to know about your Usagi Draws apparel and accessories.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days for domestic orders. International shipping can take between 2-4 weeks depending on your location and customs processing.

What is your return policy for apparel?

We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached.

How should I care for my printed garments?

To preserve the quality of the artwork, we recommend washing your items inside out in cold water and hanging them to dry. Avoid ironing directly on the printed designs.

Do you ship worldwide?

Yes, Usagi Draws ships to most countries globally. Shipping rates and delivery times are calculated at checkout based on your specific destination.

Can I track my package after it ships?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.